Contact Us

Have a question or need help with your order? We’re here to help.
Reach out to the SnapSack support team for product inquiries, order assistance, or general questions. We aim to respond within 24 hours and ensure you have a smooth shopping experience.

For any Queries:

Email: snapsack.queries@gmail.com

WhatsApp: Chat with us

Frequently asked questions

We accept returns only if the product received is damaged, defective, or incorrect. Requests must be raised within 48 hours of delivery.

Products that are used, worn, or damaged due to customer handling are not eligible for return or refund.

To initiate a return , please contact our support team with your order details and clear images of the issue.

Once your request is approved and verified, the refund will be processed to your original payment method within 5–7 business days.

Order Processing:

Orders are processed within 1–3 business days after confirmation.

Delivery Time:

Once shipped, delivery typically takes 5–10 business days, depending on your location.

Order Tracking:

You will receive tracking details via email once your order has been shipped.

Please note that delivery times may vary due to external factors such as logistics delays or regional restrictions.

Our products are manufactured both locally and globally. We carefully select our manufacturing partners to ensure our products are high quality and a fair value.

Shipping is calculated based on your location and the items in your order. You will always know the shipping price before you purchase.